New Year celebrations 2020

12/24/2019

Dear Clients

We would like to inform you that due to New Year celebrations 2020 trading schedule and company working hours will be changed.

Trading platforms MetaTrader 4, MetaTrader 5 will be available for trading as follows:

31 December, 1 of January – trading for all instruments will be closed.

2 of January — starting from 06:00 EET trading sessions will resume as normal. Trading on CFDs on RU stocks and indexes as well as Russian currency pairs will not be available.

3 of January — standard working schedule for all instruments

7 of January — standard working schedule. Trading on CFDs on RU stocks and indexes as well as Russian currency pairs will not be available.

8 of January — standard working schedule for all instruments.

Please refer to the table below for the schedule of all the instruments that are subjects to changes, trading hours are presented in EET (GMT+2):

Symbol Instrument 31 December 2 January
Forex*, Crypto Closing at 07:00 Opening at 06:00;
*(RUB closed 2, 7 of January)
CFD on US stocks Closing at 07:00 Open
CFD on RU stocks and RU Indexes Closed Closed 2, 7 of January
Spot Metals Closing at 07:00 Opening at 06:00
Oil
LCO Brent Crude Oil Futures Closing at 07:00 Opening at 06:00
CL WTI Crude Oil Futures Closing at 07:00 Opening at 06:00
HO Heating Oil Closing at 07:00 Opening at 06:00
Energy
NG Natural gas Closing at 07:00 Opening at 06:00
Indexes
EU50 Dow Jones EURO STOXX50 Index Closing at 07:00 Opening at 06:00
DE30 Xetra DAX Index Closing at 07:00 Opening at 06:00
UK100 FTSE 100 Index Closing at 07:00 Opening at 06:00
US500 S&P 500 Index Closing at 07:00 Opening at 06:00
USTEC Nasdaq 100 Index Closing at 07:00 Opening at 06:00
US30 DJIA index Closing at 07:00 Opening at 06:00

Customer service department will be available on the following schedule (EET):

27 December - working hours from 08:00 to 19:00
28, 29, 31 December, 1 January – non-working days.
30 December - standard working schedule.
2, 3, 6-8 January - working hours from с 09:00 до 19:00.
Since 9 January - standard working schedule from 08:00 until 20:00.

Financial department will be available on the following schedule:

28, 29, 31 December, 1 January - non-working days.
2, 3, 6-8 January - working hours from с 09:00 до 17:00.
Since 9 January - standard working schedule from 08:00 until 18:00.

Due to Christmas and New Year celebrations, bank transfers will not be available from December 30, 2019 till January 9, 2020. Deposit and withdrawal requests via bank transfer sent between December 30 and January 8 will be processed on 9th of January.
Deposits via bankcards and electronic payment systems will be available regardless of the holiday days or weekends.

If you have any questions, please, feel free to order a call-back from our specialists via ticket in your Personal account or by e-mail inquiry on our email: support@bcsmarkets.com. We always remain at your disposal for any inquiry you may have!

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